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Tuesday, May 29, 2012

Stillwater Health Care Receives National Quality Award


Stillwater Health Care Receives National Quality Award


Bangor, Maine - Rosscare is proud to announce that Stillwater Health Care, in Bangor, has been awarded the 2012 Bronze American Health Care Association’s (AHCA) National Center for Assisted Living (NCAL) National Quality Award.

This national quality award demonstrates an increased commitment to quality and is based on the core values and criteria of the prestigious Baldridge Performance Excellence Program. As a bronze level recipient, Stillwater Health Care has committed to beginning a journey of quality excellence by developing an organizational profile including vision and mission statements, an awareness of environment and customers’ expectations, and a demonstration of process improvement.

Kristy Thibodeau, administrator for Stillwater Health Care, shares “Through our relationship with Rosscare, Stillwater Health Care has been on a path of quality excellence for many years. I am honored that Stillwater has received this bronze level award, as it exemplifies our strong commitment to providing our residents with the best care possible. We will continue to raise the bar on the quality of care we provide as we strive for the AHCA gold standard in excellence in quality.”

Stillwater Health Care is a skilled nursing facility and is owned and operated through a partnership between First Atlantic and Rosscare. It has a long standing reputation for quality care, gracious service, and a friendly environment. The experienced professional staff includes rehabilitation nurses, occupational therapists, physical therapists, speech therapists, activity professional, licensed dietician, and licensed social worker.

Rosscare is a member of EMHS. By collaborating with other agencies and organizations in the area, Rosscare is able to provide area seniors with unique opportunities that compliment a healthy and fulfilling life. In partnership with First Atlantic Corporation, Rosscare also owns and operates assisted living facilities such as Ross Manor and Sylvia Ross Home in Bangor, Colonial Health Care in Lincoln, Katahdin Health Care in Millinocket, and Dexter Health Care in Dexter. Rosscare also offers services to help seniors live independently, such as Telecare, a free service offering daily check-in calls, an emergency response help button service, and the Center for Healthy Aging. Visit Rosscare’s website at www.rosscare.org.

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