SJH Appoints New Administrator of Quality and Safety
Bangor, Maine - St. Joseph Healthcare is proud to announce Stacy Norris as the new Administrator of Quality and Safety/Corporate Compliance Officer, overseeing infection prevention, patient advocacy, quality improvement, patient safety and risk management.
Norris, of Plymouth, earned her Bachelor of Science in Nursing from Husson University, and worked as a nurse and Health Services Consultant, investigating complaints and conducting surveys at the state and federal level for hospitals, home health agencies and more. At St. Joseph Hospital, Norris was integral the hospital’s recent recognition as a Thomson Reuters Top 100 Hospital.
The Top 100 Hospital study uses objective research and independent public data to distinguish the 100 best hospitals in the United States. St. Joseph Hospital was chosen from nearly 3,000 U.S. hospitals for demonstrating high-quality patient care and overall organizational excellence.
“We are constantly improving and striving to exceed patient expectations,” says Norris. “It’s part of our culture here at St. Joseph Hospital and it’s engrained in each of our employees. We’re so proud that St. Joseph Hospital is the only hospital in Maine to earn this distinction this year, and one of only 20 recognized in the medium community hospital category.”
The Thomson Reuters 100 Top Hospitals study evaluates performance in a variety of areas, including patient safety, average patient stay, expenses, medical complications and patient satisfaction. The study uses public information from Medicare cost reports, Medicare Provider Analysis and Review data, and core measures and patient satisfaction data from the Centers for Medicare and Medicaid Services (CMS) Hospital Compare website.
Through their survey, Thomson Reuters found that if all Medicare inpatients received the same level of care as those treated in the award-winning facilities, more than 186,000 additional lives could be saved and more than $4.3 billion could be saved in healthcare costs. If the same standards were applied to all inpatients, the impact would be even greater.
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