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Monday, December 23, 2013

11:15AM Storm Update: 14,339 Bangor Hydro 18,018 Central Maine Power Customers Without Power

11:15AM Storm Update: It has been a rough morning for power crews as the outages keep on rolling in. At this moment 14, 339 Bangor Hydro and 18,018 Central Maine Power customers are without power as the freezing rain keeps falling.

Hardest Hit Counties For Bangor Hydro:
Washington 4,915
Hancock 7,397
Penobscot 2,027

Hardest Hit Counties For Central Maine Power:
Waldo 5,571
Lincoln 2,117
Kennebec 2,218
Androscoggin 3,995
Cumberland 1,167
Hancock 1,270

It's been all hands on deck this morning as Bangor Hydro and Maine Public Service crews work to restore power after the ice storm that began Saturday evening brought down power lines and tree limbs for thousands Bangor Hydro customers. Progress has been slow since ongoing sleet and freezing rain continue to cause new outages. Additional crews were brought in this morning to tackle the challenging areas along the coast. In many cases, crews and support staff have delayed holiday vacations to get power to customers as quickly as possible. The customer service center is fully staffed and employees from other areas of the company are assisting with calls as well in an effort to handle customer needs most efficiently.

Travel conditions are challenging and customers can assist by ensuring private roads are well sanded. Please remember to have generators properly installed and never use them inside. Power lines are never safe to touch and neither are tree limbs touching them.

Customers may report outages or ask questions by calling our Customer Service Centers at 1-800-440-1111 (Bangor Hydro) and 877-655-4448 (Maine Public Service).

The goal is to restore power to as many customers as possible today, but some customers are expected to be without power until tomorrow.

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